FAQs

How many extensions do I need?

Generally, two pieces are enough for most people. However, if the head is large or if the customer wants her hair to be exceptionally full, then three or more pieces may be needed. 

 

when will my hair will be shipped

dear some straight bundles can ship immeidately but wigs all need customized 2-3days then 2-3days through fedex ,dhl,ups,usps to your destination

How do I maintain the hair?

Acturally easy low maintainess ,treat the hair just like it was your own hair. Use a good conditioner to maintain the quality. It is better to spray the hairs every three days in order to give the hairs nutrition and maintain them. (If you don’t use the hair spray, spray the hair, wait until it is dry, then put it into a plastic bag, don’t put it aside in the air. Before you use the hair, spray it as well using the comb to brush the hair starting from the end, step by step to the top. Make sure to comb the hair gently.)

What Methods of Payment Do You Accept?

We accept Paypal, money gram,bank transfer,westunion,visa but paypal always first choice ,wholesale order could ask me will adjust reduce shipping fee for you

What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. www.wigwisp.com reserves the right to deny any return request.
You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.

How can I tell the difference between human hair and synthetic hair

Human hair has natural protein. When burned, human hair will smell foul and turn to ash which will disintegrate after pinching it. When burning the human hair will show white smoke. Synthetic hair will be a sticky ball after burning and will show black smoke. Moreover, human hair may have very few gray hair and split ends. This is normal and not a quality problem.(acturally more steps to check hair mixed or 100% pure,could contact me i will take video to show more )

 

How long do the extensions last?

Girls great quality, it can last for a very long time if you take good care of it. Treat the hair like your own, maintaining it correctly, and it can last 1-2years.